Customer policies
CLEAR POLICIES FOR ORDERS & CATERING.
These policies reflect the information provided by Good Eats Restaurant.
Orders may be cancelled before preparation begins.
Refunds are considered when an order cannot be fulfilled or if there is a verified service issue.
Customers should request changes as soon as possible. Changes cannot be guaranteed once food preparation has started.
A 50% deposit is required. Deposits are non-refundable within 48 hours of the event.
Prepared orders should be collected promptly to maintain food quality.
If there is a delay or problem with delivery, customers should contact Good Eats immediately so the issue can be resolved.
Complaints can be submitted by phone, WhatsApp, email, or in person, and every effort will be made to resolve them promptly and professionally.